Salesforce to offer free AI training to anyone

• Salesforce has announced plans to expand access to free AI training.
• The company will use its Trailhead online platform to do so.
• Salesforce says it aims to reach 100 000 more students through these newly announced offerings.

With artificial intelligence proving a pervasive technology that nearly every business on the planet is investing in, or has designs to do so, AI training will become an essential undertaking moving forward.

In a bid to assist in this regard, Salesforce has announced plans to expand access to many of its free online AI training initiatives, utilising its Trailhead platform in order to make this happen. For those unfamiliar with the platform, it offers free AI training in the form of courses and certifications.

Salesforce also confirmed that this offer will be made available until the end of 2025.

“To support these efforts, Salesforce will open new spaces at its San Francisco headquarters, including a pop-up AI Center for in-person community AI training courses and a dedicated floor for employees to skill up on AI tools and agents,” the CRM specialist company added.

“Salesforce’s new offerings represent a more than $50 million investment in helping skill up the workforce and address a growing AI skills gap,” it continued in a release shared with Hypertext.

The company said that it hopes to reach 100 000 more learners through these new offerings and help every Trailblazer become an Agentblazer – the terms it uses for those who have gone through its training and are familiar with several of its products.. 

In addition to the already available content, the Trailhead platform recently expanded its free online courses to offer AI-specific skills training, including AI fundamentals, ethical AI use, prompting, and more.

“Since June 2023, employees, jobseekers, and learners have earned more than 2.6 million AI and data badges to unlock critical skills,” it pointed out.

“The advent of AI and agents represents the biggest technological shift of our generation, and will radically change how people work. We need to ensure everyone is equipped with the skills they need to succeed in this new AI world,” noted Brian Millham, president and COO at Salesforce.

To find out more about Trailhead, as well as sign up for it, head here.

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